Some words of advice

If you are new to the world of toppers and wigs, we recommend that you give yourself a good amount of time to make a hair system 'yours'. In the beginning, it can be an adjustment in terms of having all this ‘extra’ hair - this is normal. Once you begin to wear it, change parting to a position you are used to, get it cut by your hairdresser, it will become more 'you'. 


Returns & Exchanges

!!! DUE TO COVID-19 STARTING FROM 29th of June (2020) WE TEMPORARILY DO NOT ACCEPT ANY RETURNS AND EXCHANGES !!!

If you feel like you cannot keep the hair system you received, you can make a listing in our private Facebook group https://www.facebook.com/groups/hairaliciouscom/ 

Faulty Products

If in the rare occurrence you believe you have received a defective wig, please contact us immediately - no later than 3 days from the date of delivery - so we can rectify the matter. Please check your received wig carefully and without delay.


ORDER CANCELLATIONS

If you placed your order and wish to cancel it before an order is processed, you have the following options:

        •    refund with 5% restocking fee. 

        •    exchange to any other product without any restocking fee. You will receive a digital coupon code in an email for your credit amount and that can be used any time towards purchases on our website.


It is NOT possible to cancel order if it has already been started to be processed.


Risk of Loss or Delay

All packages once shipped are the responsibility of the recipient. www.Hairalicious.com will not be held responsible for orders with incorrect shipping information provided, lost/stolen/delayed packages. However, we will do our best to assist you in case if you having any problems related to shipping.


Taxes

For non EU countries VAT tax is not applicable, but import taxes may apply at customs. Taxes implied depend upon your country; www.Hairalicious.com does not have a control and takes no responsibility for it.