Return and refund
We do not offer return or refund of the items because this is the only way to ensure our clients receive wigs which have never been worn.

Before making your purchase, please take your time, ask questions, study all the information provided on the site so you could make an informative decision.  We use detailed photos, videos and lots of educating information along every option of the wig and our experienced representatives are always glad to assist you with any of your pre-sale questions.

Risk of Loss or Delay: All packages once shipped are the responsibility of the recipient. will not be held responsible for orders with incorrect shipping information provided, lost/stolen/delayed packages. However, we will do our best to assist you in case if you having any problems related to shipping.

For non EU countries VAT tax is not applicable, but import taxes may apply at customs. Taxes implied depend upon your country; does not have a control and takes no responsibility for it.