Privacy Policy

Our Commitment to Privacy

The bottom line is that we do not sell or rent the information you provide to us online to third parties. And we never will. We don’t sell email addresses, telephone numbers or anything else what is not ours.

We collect information (such as your name, email address, mailing address, phone, payment), that you provide when you place an order, register on or participate in a contest, promotion or survey. We also maintain a record of your purchases online so that you could use it for your own convenience. Again, none of your information is or ever will be sold or rented to any third party.

How does use my information?

We use your information to process your order. We will also send you emails to confirm your order and may need to contact you if we have other questions regarding your order. When you register on our website or participate in a contest or promotion you may choose to receive emails from us regarding our products, services, contests, and promotions.

If you chose to receive information about our products, new arrivals, exclusive deals, contests, events, hair tips & tutorials – your email will be used for that purpose too.

If you subscribe to be notified when the particular item in the selected size is restocked, you will receive emails every time the item you subscribed to becomes available for purchase in our store. You can unsubscribe from a particular item if you click on the “Unsubscribe” button in the email
alert or manage your subscriptions in your Hairalicious account.

What are your Personal Data protection rights?

Right to access your Personal Data. If you are within the EU, this enables you to receive a copy of the Personal Data we hold about you.

Right to rectification of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Right to object processing of your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to processing of your Personal Data on this ground.

Right to restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of Personal Data about you, for example if you want us to establish its accuracy or the reason for processing it.

Right to withdraw consent. This right only exists where we are relying on consent to process your Personal Data. If you withdraw your consent, we may not be able to provide you with access to the certain specific functionalities of our site. We will advise you if this is the case at the time you withdraw your consent.

Right to erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it.

How to exercise your rights?

To exercise any of the above mentioned rights you can contact us using by sending a message to [email protected].

We may request additional information necessary to confirm your identity. We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

How does make sure my order information is secure?

Protecting your order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.

To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https.”

Some versions of browsers and some firewalls don’t permit communication through secure servers. In that case, you won’t be able to connect to the server and therefore won’t be able to place an order through an insecure connection. If you cannot access the secure server for any reason, please contact us via e-mail.

How does use Cookies? uses cookies – small text files that a website saves on your computer or mobile device when you visit the site. The cookie-related information is not used to identify you personally and is not used for any purpose other than described here.

Cookies enable the website to remember your actions and preferences (such as language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Cookies also helps us to analyze how the website is used to consistently improve and optimize the website, our products and services according to your needs.

What Cookies use?

Session cookies – help the website to recognize you and the information provided while you navigate the website. Session cookies only retain information about your activities for as long as you are on the website.

Permanent cookies are used to recognize you when you return to our website. They enable the website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Third-party cookies used on the website are following:

  • Google Analytics – we use Google Analytics to collect data about website usage. This data does not include personally identifiable information. You can view the Google Privacy Policy here
  • Google Tag Manager – we use Google Tag Manager to manage some of the cookies that we use on our websites. You can view the Google Privacy Policy here. 
  • Facebook – we use a Facebook pixel to obtain information regarding the activities that users engage in while visiting our website. For information on Facebook’s Privacy and Cookie policy, visit here.  

How to control Cookies?

You can control and/or delete cookies as you wish – for more information, see here. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. Please note that if you do this, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work properly.

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